Privacy policy
This Privacy Policy explains how your personal data is collected, used, and shared when you visit or make a purchase from the online store muss.lv.
When SIA MUSS processes your personal data, you have the right to ask questions regarding such processing by submitting a request using the contact details provided below.
By using the services offered on the SIA MUSS website (hereinafter referred to as the “Website”), your data is automatically processed for the purposes described below and stored until one of the defined criteria is met.
SIA MUSS undertakes to process only the personal data necessary to fulfill contractual obligations, conduct business activities, and comply with applicable legal requirements.
Data Controller and Contact Information
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SIA MUSS |
For any questions regarding the processing of your personal data, please contact us at: info@muss.lv
Contact form: https://www.muss.lv/lv/pages/kontakti
Collection of Personal Data
When you use our Website, we automatically process certain information in accordance with the purposes described below and store it until one of the defined criteria is met.
Device Information
- Cookies – data stored on your device, often including anonymous unique identifiers. Learn more: http://www.allaboutcookies.org
- Log files – IP address, browser type, internet service provider, referring/exit pages, date/time stamps
- Web beacons, tags, pixels – electronic files used to record how you browse the Website
Order Information
When you make a purchase, we collect your name, surname, billing and shipping address, email address, phone number, and payment information (including credit card details). This information is collectively referred to as personal data.
Purpose of Data Processing
We process your personal data for the following purposes:
- To provide purchase and delivery of goods (account creation, invoicing, communication)
- To send newsletters and offers (you can unsubscribe at any time via email link, profile settings, or by contacting us)
- To respond to inquiries submitted via contact form, email, or phone
- To comply with accounting requirements under Latvian law
- To ensure information and IT system security
- For recruitment and personnel management
- To improve customer service quality
- To provide information to public authorities where required by law
Sharing of Personal Data
We may share your data with third parties:
- Technology providers – such as Shopify, which powers our online store (more: Shopify Privacy Policy)
- Google Analytics – to analyze user behavior and improve Website functionality (more: Google Privacy Policy)
- For compliance with legal obligations, court orders, investigations, etc.
Targeted Advertising
We use your data to provide you with relevant advertising. Learn more:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
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Note The Website does not change its behavior when receiving a “Do Not Track” signal. |
Legal Basis for Processing
- Performance of a contract
- Compliance with legal obligations
- Consent of the data subject
Data Transfers Outside the EU
Your data may be transferred outside the European Union, including to Canada and the United States, while ensuring an adequate level of data protection.
Your Rights
As an EU resident, you have the right to:
- Access your personal data
- Request correction, deletion, or restriction of processing
- Withdraw your consent at any time
To exercise these rights, contact us at: info@muss.lv
Data Retention
We retain order information for as long as necessary unless you request its deletion.
Data Security
SIA MUSS uses modern technological solutions to protect your data. In the event of a data breach posing a high risk to your rights, we will inform you directly or publish a notice on our Website.
SMS Services
If you have agreed to receive SMS notifications, we use them to send:
- Order updates
- Reminders for incomplete purchases
- Promotional offers
- Review requests
SMS data is not shared with third parties except technical service providers.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
Last updated: 30.03.2026